Job Purpose:

We believe the Weeping Radish Taproom will be an integral part of our brand’s success by providing firsthand experience with our unique product. The Taproom Manager will be responsible for providing an exceptional experience for each patron. This will be accomplished by ensuring a smooth operation through appropriate staffing, cleanliness of work area, well stocked bar and provisions, quick response to unforeseen concerns, and providing a comfortable and engaging environment.

Duties and responsibilities

The Taproom Manager is responsible for the following:

• Setting the daily schedule for taproom employees at minimum of one week in advance and for at least one week out
• Opening and closing the taproom (setting up and closing down cash drawers, ensuring that the taproom is clean and ready for patrons, restocking/ordering any necessary supplies, addressing any unforeseen needs)

• Ensuring that the beers on tap are acceptable to serve (right temperature, optimal quality, no off-smells or flavors)
• Tirelessly making sure that taproom patrons’ needs are met quickly and efficiently
• Creating and maintaining a pleasant taproom environment (temperature, music, cleanliness, conduct)
• Planning and executing special events in the taproom
• Working with the owners and marketing department to properly market the taproom
• Managing food truck schedule, catering (for special events) and creating and maintaining relationships with local food establishments that deliver to the taproom
• Maintaining accurate taproom inventory (glassware, growlers, merch, )
• Stepping in as beer tender and/or beer educator as needed
• Working towards continuous optimization of taproom operations
• Serving as team leader to staff of beer tenders
• Playing the role of brand ambassador

Qualifications include:

• Available to work full-time (40 hrs / week), including nights and weekends
• Prior bar / restaurant management experience
• Prior taproom / bartending experience
• Demonstrated knowledge of craft beer, including basic understanding of beer production (Cicerone Beer Server or similar certification preferred)
• Excellent communication, customer service skills, and organizational skills
• Attention to detail and ability to multi-task
• Ability to anticipate and proactively address problems in a fast-paced environment
• Demonstrated leadership
• Positive attitude and ability to work with a diverse set of people
• Basic familiarity with tablet-based POS systems and other web-based / MS Office software
• Ability to lift 35-50 lbs

• Ability to move full kegs with the aid of a dolly
• Aptitude for and desire to learn the mechanical workings of taproom equipment in order to address problems quickly and efficiently
• Grace under pressure

Working conditions

This position requires an individual who works under a range of circumstances, including: shift work, weekend work, working with challenging patrons, working in the fast-paced environment of a crowded taproom, and working within close proximity of an operating brewery (noise, heavy equipment, odors related to the brewing process).